Frequently Asked Questions
Q: We're not sure what our final guest count will be until closer to the event. When should I book and whats the deadline to make changes?
A: Book as soon as you know when you're event is and what you'd like served. When you are ready to book, have a rough estimate of how many guests you will have in attendance. You can add guests up to 5 days before the event but if you need to reduce the amount of people, that needs to be done 2 weeks before the event.
Q: Do you offer taste testing or samples of your food?
A: Yes, by appointment only.
Q: How far do you travel?
A: We travel the entire state of Michigan. Travel fees will apply.
Q: Why is there a $500 minimum?
A: To clairfy, the $500 minimum is for our onsite cooking with our mobile kitchens. Bringing our mobile kitchens from place to place is quite the operation and can be costly. We will still cater your event if the total bill is under $500 but the mobile kitchens will sit that specific event out. We highly recommend getting the bill up to $500 or more so we can bring you the full experience with our mobile kitchens.
Q: Why is there a $75 generator fee?
A: In order for us to run electricity in our mobile kitchens for our refrigerators, hood vents, lights etc., we need a 30-50amp power source to power them. Typically, event sites do not have have that capability so we provide the option of us bringing our own generator so that is not an issue. The small fee of $75 covers the cost of the generator and fuel.
Q: Is there a limit to how many people you can serve/handle at one event?
A: No, we can serve 50 people or 5,000 people. We make every situation work while still offering the same level of quality and experience.
Q: What kind of food do you serve?
A: The majority of our food that we serve is picnic style food like hamburgers, hot dogs, brats, chicken, salad, taco's, pulled pork, BBQ, etc. However, we have the capability of doing more than we have advertised.
Q: The type of food isn't on your menu, can you take special requests?
A: Absolutely. We cannot guarantee that we can fulfill your request but it doesn't hurt to ask!
Q: What is a mobile kitchen and why do you work out of that instead of a normal brick and mortar kitchen?
A: Our mobile kitches are trailers with a kitchen built inside. Each mobile kitchen has its own "personality," meaning it has specific equipment for specific types of food that we need to serve. Having mobile kitches enables us to offer you and your guests a more intimate experience. You can actually see where everything is being prepared and cooked, not to mention it makes the food absolutely fresh!
Q: What requirements do you require of us on the day of the event?
A: Depending on your specific contract, you may be required to provide power, water, tables, chairs and tents or coverings of some sort. Every event is different so the requirments are differnt. Be sure to ask your sales representative what you will need to provide specifically for your event.
Q: Am I required to put down a deposit?
A: Yes, we require a 50% deposit upon booking. The remaining balance will be due on the day of the event before we setup. If you increase or decrease your total bill after the initial booking and after a deposit is made, the remaining balance will be affected accordingly with no need for another deposit payment.